Shipping policy

Shipping Policy

Thank you for shopping with HappyTail Essentials.

Order Processing

Orders are processed within 1–2 business days after payment has been received. Orders are not processed on weekends or public holidays.

Delivery Times

United Kingdom

Standard Delivery: 3–5 business days
Express Delivery: 1–2 business days

Delivery times are estimates and may occasionally vary due to circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on the delivery option selected. Free standard shipping is available on qualifying orders where indicated.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Delays

While we strive to deliver all orders on time, delays may occasionally occur due to courier services, customs, weather conditions or other unforeseen circumstances.