Shipping Policy

Happy Tail Essentials Shipping Policy

At Happy Tail Essentials, we want your pet’s new favourites to arrive safely and as quickly as possible.

Shipping Costs

We offer free shipping on orders over £50. Any applicable shipping charges for smaller orders will be shown at checkout.

Order Processing

After placing your order, you will receive an order confirmation email. Orders are prepared and dispatched as quickly as possible. Delivery times may vary depending on location, courier service, product availability, and seasonal demand.

Order Tracking

Once your order has been dispatched, tracking details will be sent by email where available.

Incorrect Address

Please check your shipping details before completing your purchase. Contact support@happytailessential.com immediately if you need to make a correction.

Damaged Orders

If your order arrives damaged, contact us with your order number, details of the issue, and photos of the product and packaging.