Frequently Asked Questions
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How much does shipping cost?
We offer free shipping on orders over £50.
How can I track my order?
Tracking details are sent by email after your order has been dispatched.
Can I change my delivery address?
Contact us immediately and we will try to update it before dispatch.
What is your return policy?
We offer 30 day returns on eligible unused products.
What if my order arrives damaged?
Email support@happytailessential.com with your order number and photos.
How can I contact Happy Tail Essentials?
Email support@happytailessential.com for product, order, shipping, and return questions.
